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OUR AUTOMOTIVE CLIENTS

TESLA JOHN DEERE PACCAR
BENTLEY JAGUAR DAIMLER
MERCEDES-BENZ POLARIS THYSSENKRUPP
TOYOTA NISSAN BMW
VOLVO FORD HONDA
NIKOLA MITSUBISHI

MOTORS

BOBCAT

Information About Our Use of Cookies

 

This website https://www.layana.com/en/ uses cookies to help us provide our users with a good experience when they browse our website and also allows us to improve our site.

 

 

What Is A Cookie?  

A cookie is a small file of letters and numbers that we store on user's browser or their computer’s hard drive if they agree. Cookies contain information that is transferred to user's computer’s hard drive.

 

 

Types of Cookies and How We Use Them

We perform cookie scans on our website on a regular basis and maintain our cookie list updated. We classify cookies in four categories:

  • Necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable website visitors to log into secure areas of our website, use a shopping cart or make use of e-billing services.

    -YSC Expiration: Session Description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

    -illow-consent Expiration: Session Description: This cookie is used to keep track of a given consent in the platform

  • Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

    -CLID Expiration: 365 days Description: The cookie is set by embedded Microsoft Clarity scripts. The purpose of this cookie is for heatmap and session recording.

    -SM Expiration: Session Description: This is a Microsoft cookie which we use to measure the use of the website for internal analytics

    -_gid Expiration: 1 days Description: ID used to identify users for 24 hours after last activity

    -_ga Expiration: 400 days Description: ID used to identify users

    -gat_gtag Expiration: 1 hours Description: Used to set and get tracking data

    -_clck Expiration: 365 days Description: This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

    -ga Expiration: 400 days Description: ID used to identify users

    -hjSessionUser Expiration: 365 days Description: Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

    -hjSession Expiration: 1 hours Description: A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.

    -_clsk Expiration: 1 days Description: This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

    -hjActiveViewportIds Expiration: Session Description: Stores user active viewports IDs.

  • Preferences cookies. These are used to recognize users when they return to our website. This enables us to personalize our content for them and remember their preferences (for example, their choice of language or region).

    -VISITOR_PRIVACY_METADATA Expiration: 180 days Description: Stores user preferences related to the YouTube

  • Marketing cookies. These cookies record users' visits to our website, the pages they have visited and the links they have followed. We will use this information to make our website and the advertising displayed on it more relevant to our website visitors interests.

    -MUID Expiration: 390 days Description: Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.

    -MR Expiration: 7 days Description: Used to collect information for analytics purposes.

    -SRM_B Expiration: 390 days Description: Collected user data is specifically adapted to the user or device. The usercan also be followed outside of the loaded website, creating a picture of the visitor's behavior.

    -ANONCHK Expiration: 1 hours Description: Used to store session ID for a users session to ensure that clicks from adverts on the Bing search engine are verified for reporting purposes and for personalisation

    -IDE Expiration: 390 days Description: This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite

    -VISITOR_INFO1_LIVE Expiration: 180 days Description: Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

    -_gcl_au Expiration: 90 days Description: Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

Depending on user’s location, they will be able to opt-out from each cookie category (except necessary cookies) by clicking on the “set custom permission” in the cookie banner of our website.

 

 

Contact Us
If you have any questions or concerns about this cookie policy, please contact us at:
Layana Company
Address: No.18, Lugong N. 2nd Rd., Lukang Township, Changhua County 505, Taiwan, R.O.C.
Email: layana@layana.com
Phone: +886 47810727

Effective Date: July 30 2024

 

 

Welcome to the Layana Company website. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect use store and protect your personal data.

 

 

  1. Legal Basis for Processing

    We process your personal data under the following legal bases:

    • Consent: Where you have given consent for specific purposes such as receiving marketing communications.
    • Contractual Necessity: To fulfill our contractual obligations to you such as processing your requests or providing customer support.
    • Legal Obligation: To comply with legal obligations such as tax or regulatory requirements.
    • Legitimate Interests: To pursue our legitimate interests provided that your interests and fundamental rights do not override these interests.

  2. Information We Collect

    We may collect and process the following types of personal data:

    • Information You Provide: Information you provide directly when you register contact us or use our website such as your name email address phone number etc.
    • Automatically Collected Information: Information we collect automatically when you visit our website such as your IP address browser type access times and pages viewed. This information is collected through cookies and other tracking technologies.
    • Inquiry and RFQ Related Information: Information you provide for us to evaluate any potential project to facilitate engineering feedback pricing or feasibility study.

  3. Finality of Collected Information

    We may use the personal data we collect for the following purposes:

    • To Provide and Improve Services: To process your requests provide customer support and enhance our website and services.
    • Marketing and Communications: To send you information about our products and services with your consent.
    • Legal Compliance: To comply with applicable laws and regulations and fulfill our legal obligations.
    • RFQ or Lead Management: To provide engineering feedback price quotation feasibility study or to facilitate business cooperation for potential projects.

  4. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance user experience analyze website traffic and personalize content. You can manage or disable cookies through your browser settings or through the floating notification on the bottom of your browser window or the icon on the bottom left in case you previously closed this notification but this may affect the functionality of our website.

    Types of Cookies We Use:

    • Necessary Cookies: These cookies are essential for the basic functions of the website and do not require user consent.
    • Statistics Cookies: These cookies help us understand how the website is used allowing us to improve its performance.
    • Preferences Cookies: These cookies enable us to remember your preferences and enhance your user experience.
    • Marketing Cookies: These cookies are used to deliver advertisements relevant to your interests.

    You can find a list of cookies used on our website in the following link - https://www.layana.com/en/cookie-policy

  5. Data Sharing and Third-Party Services

    We do not sell your personal data to third parties but we may share your information in the following situations:

    • Service Providers: We may share information with third-party service providers such as:
      • Advisory firms for the purpose of providing tax and accounting management and advisory services.
      • Transportation companies for the purpose of delivering goods.
      • IT companies for the purpose of maintaining applications and IT systems.
      • Consulting certification and/or legal monitoring companies.
    • Legal Requirements: We may disclose your information to comply with legal obligations or protect our legal rights.

  6. International Data Transfers

    We may transfer your personal data outside the EEA. When we do so we ensure appropriate safeguards are in place such as:

    • Standard contractual clauses approved by the European Commission
    • Relying on adequacy decisions where applicable
    • Obtaining your explicit consent where necessary

  7. Data Storage and Security

    We implement reasonable technical and organizational measures to protect your personal data from unauthorized access use or disclosure. We retain your personal data for no longer than necessary to fulfill the purposes described in this Privacy Policy. Specifically:

    1. Account information: Retained for the duration of your active account
    2. Transaction data: Retained for 7 years to comply with tax and accounting requirements
    3. Communication records: Retained for 2 years for customer service improvement
    4. Website usage data: Retained for 1 year for website performance analysis and improvement

  8. Your Rights

    Under applicable laws you have the right to:

    • Access the personal data we hold about you.
    • Request the correction or deletion of your personal data.
    • Restrict or object to the processing of your personal data.
    • Request the transfer of your data to another controller.

    To exercise these rights please email layana@layana.com with the subject line "Data Subject Rights Request". We will respond to your request within 90 days. In some cases we may need additional information to verify your identity.

  9. Children's Privacy

    Our website and services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe we may have collected data from a child please contact us immediately and we will take steps to delete such information.

  10. Automated Decision-Making and Profiling

    We do not currently use automated decision-making processes. We use analytics tools to improve our website and services but this does not produce legal or similarly significant effects on you.

  11. Privacy Policy Updates

    We may update this Privacy Policy from time to time. Significant changes will be notified to you via email (if we have your contact details) and through a notice on our website. We recommend that you review this policy periodically for any changes.

  12. Language Versions

    This Privacy Policy may be available in multiple languages. In case of any inconsistencies the English version shall prevail.

  13. Supervisory Authority

    If you have concerns about our processing of your personal data you have the right to lodge a complaint with a data protection supervisory authority in your country.

  14. Contact Us

If you have any questions or concerns about this Privacy Policy please contact us at:

Layana Company Address: No.18 Lugong N. 2nd Rd. Lukang Township Changhua County 505 Taiwan R.O.C.
Email: layana@layana.com
Phone: +886 47810727

 

By using our website or services you agree to the practices outlined in this Privacy Policy. If you do not agree with this policy please do not use our website or services.

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