Effective Date: July 30 2024
Welcome to the Layana Company website. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect use store and protect your personal data.
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Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: Where you have given consent for specific purposes such as receiving marketing communications.
- Contractual Necessity: To fulfill our contractual obligations to you such as processing your requests or providing customer support.
- Legal Obligation: To comply with legal obligations such as tax or regulatory requirements.
- Legitimate Interests: To pursue our legitimate interests provided that your interests and fundamental rights do not override these interests.
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Information We Collect
We may collect and process the following types of personal data:
- Information You Provide: Information you provide directly when you register contact us or use our website such as your name email address phone number etc.
- Automatically Collected Information: Information we collect automatically when you visit our website such as your IP address browser type access times and pages viewed. This information is collected through cookies and other tracking technologies.
- Inquiry and RFQ Related Information: Information you provide for us to evaluate any potential project to facilitate engineering feedback pricing or feasibility study.
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Finality of Collected Information
We may use the personal data we collect for the following purposes:
- To Provide and Improve Services: To process your requests provide customer support and enhance our website and services.
- Marketing and Communications: To send you information about our products and services with your consent.
- Legal Compliance: To comply with applicable laws and regulations and fulfill our legal obligations.
- RFQ or Lead Management: To provide engineering feedback price quotation feasibility study or to facilitate business cooperation for potential projects.
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Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience analyze website traffic and personalize content. You can manage or disable cookies through your browser settings or through the floating notification on the bottom of your browser window or the icon on the bottom left in case you previously closed this notification but this may affect the functionality of our website.
Types of Cookies We Use:
- Necessary Cookies: These cookies are essential for the basic functions of the website and do not require user consent.
- Statistics Cookies: These cookies help us understand how the website is used allowing us to improve its performance.
- Preferences Cookies: These cookies enable us to remember your preferences and enhance your user experience.
- Marketing Cookies: These cookies are used to deliver advertisements relevant to your interests.
You can find a list of cookies used on our website in the following link - https://www.layana.com/en/cookie-policy
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Data Sharing and Third-Party Services
We do not sell your personal data to third parties but we may share your information in the following situations:
- Service Providers: We may share information with third-party service providers such as:
- Advisory firms for the purpose of providing tax and accounting management and advisory services.
- Transportation companies for the purpose of delivering goods.
- IT companies for the purpose of maintaining applications and IT systems.
- Consulting certification and/or legal monitoring companies.
- Legal Requirements: We may disclose your information to comply with legal obligations or protect our legal rights.
- Service Providers: We may share information with third-party service providers such as:
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International Data Transfers
We may transfer your personal data outside the EEA. When we do so we ensure appropriate safeguards are in place such as:
- Standard contractual clauses approved by the European Commission
- Relying on adequacy decisions where applicable
- Obtaining your explicit consent where necessary
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Data Storage and Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access use or disclosure. We retain your personal data for no longer than necessary to fulfill the purposes described in this Privacy Policy. Specifically:
- Account information: Retained for the duration of your active account
- Transaction data: Retained for 7 years to comply with tax and accounting requirements
- Communication records: Retained for 2 years for customer service improvement
- Website usage data: Retained for 1 year for website performance analysis and improvement
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Your Rights
Under applicable laws you have the right to:
- Access the personal data we hold about you.
- Request the correction or deletion of your personal data.
- Restrict or object to the processing of your personal data.
- Request the transfer of your data to another controller.
To exercise these rights please email layana@layana.com with the subject line "Data Subject Rights Request". We will respond to your request within 90 days. In some cases we may need additional information to verify your identity.
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Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe we may have collected data from a child please contact us immediately and we will take steps to delete such information.
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Automated Decision-Making and Profiling
We do not currently use automated decision-making processes. We use analytics tools to improve our website and services but this does not produce legal or similarly significant effects on you.
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Privacy Policy Updates
We may update this Privacy Policy from time to time. Significant changes will be notified to you via email (if we have your contact details) and through a notice on our website. We recommend that you review this policy periodically for any changes.
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Language Versions
This Privacy Policy may be available in multiple languages. In case of any inconsistencies the English version shall prevail.
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Supervisory Authority
If you have concerns about our processing of your personal data you have the right to lodge a complaint with a data protection supervisory authority in your country.
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Contact Us
If you have any questions or concerns about this Privacy Policy please contact us at:
Layana Company Address: No.18 Lugong N. 2nd Rd. Lukang Township Changhua County 505 Taiwan R.O.C.
Email: layana@layana.com
Phone: +886 47810727
By using our website or services you agree to the practices outlined in this Privacy Policy. If you do not agree with this policy please do not use our website or services.